Managed IT Services
IT Management
- Advise and manage strategic IT solutions to meet specific business goals
- Provide network design to maximise business performance
- Design and implement disaster recovery plans
- Change management
- Fixed cost support options
Administration Services
- Administration Services
- Sharepoint (MOSS and WSS) Configuration and Administration
- VMWare
- Microsoft Exchange Service
- Active Directory
Remote Support
- Monitoring of virus scanning and backup services
- Monitor health of servers
- Monitor and detect specific problems before they become apparent to the users, allowing a proactive response to problems before they escalate
- Remote user support
IT Equipment Supply
- Consult on IT purchasing: hardware & software
- Network switches, routers & cabling
- Security & access control device
On-Site Visits
- Basic and Advanced Server and Workstation maintenance tasks
- Coordinate and implement computer and network rollouts
- Upgrading of Software and Hardware
- User Support tasks that cannot be executed remotely or by phone
- Basic IT training to end users
