Overview
- Qbit IT Solutions partnered with a Perth-based legal firm to design, host, and continuously improve a secure IT environment supporting Delium, a specialised evidence management platform used for litigation. [qbit.com.au]
- The relationship has evolved over 10 years, with the client remaining a long-term, satisfied Qbit customer as their environment has been progressively modernised and strengthened.
The Challenge
- The client required a reliable, high-performance platform capable of supporting Delium and associated legal workflows, including document management, trial preparation, and collaboration. [delium.com]
- Key challenges included:
- Maintaining high availability and performance for critical case data
- Ensuring compatibility with evolving software requirements
- Reducing risk associated with legacy infrastructure
- Meeting increasing expectations around data security and protection
The Solution
- Qbit designed and deployed a hosted environment within a Perth-based Tier 3 data centre, delivering a fully managed and highly available platform. [qbit.com.au]
- The solution included:
- Hosted server environment supporting Delium and related applications
- Integration with legal software components such as Adobe ColdFusion and PrizmDoc
- Business communications via a 3CX phone system and conferencing tools
- Local infrastructure including workstations and wireless networking and an air gapped or off line server to hold backups.
Continuous Improvement & Modernisation
- Unlike a one-off deployment, Qbit has continued to evolve the client’s environment in line with best practice.
- Enhancements delivered over time include:
- Operating system upgrades from legacy Windows Server platforms to modern, supported versions
- Migration to Microsoft 365 to improve collaboration and reliability
- Implementation of secure, cold backups to an on-site air-gapped server, significantly reducing ransomware and data loss risk
- Ongoing optimisation of performance, stability, and user experience
- This proactive approach ensures the client remains on supported, secure, and high-performing infrastructure at all times.
Security & Resilience
- Given the sensitive nature of legal data, security is critical.
- Qbit has strengthened the client’s environment with:
- Air-gapped backup strategy to provide strong protection against cyber threats
- Secure hosted infrastructure in an Australian Tier 3 facility
- Ongoing risk management aligned with modern IT and cyber security practices
The Outcome
- As a result of Qbit’s ongoing partnership, the client benefits from:
- A stable and high-performance legal application environment
- Improved cyber resilience and data protection
- Reduced downtime and improved productivity
- Confidence in a future-ready IT platform
- Most importantly, the client remains a long-term, satisfied Qbit customer, demonstrating the value of a proactive managed services approach.
Why Qbit
- Qbit has vast experience with legal companies,
- Qbit IT Solutions provides Perth businesses with secure, managed IT environments designed to minimise downtime and maximise productivity.
- With deep experience in the legal sector and specialised platforms like Delium, actionstep, Open Practice, Leap, Qbit delivers tailored solutions that evolve alongside client needs.
