Industry Specialist

Secure IT Support for Law Firms in Perth

Law firms hold highly confidential client information, financial records, privileged communications and time-sensitive legal documents. Protecting that information while keeping lawyers and support staff productive requires an IT provider with proven legal-sector experience and independently certified security practices. Qbit provides responsive, secure and reliable IT support for law firms across Perth and Western Australia. We support the technology behind legal practices, including Microsoft 365, cybersecurity, document management, legal applications, business continuity, cloud services, networks and communications. Qbit is certified to both ISO 27001 for Information Security Management and SMB1001 Gold for cybersecurity maturity. These certifications provide independent evidence that security, risk management and continuous improvement are embedded into the way we manage our own business and support more than 300 Western Australian organisations.
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We have recently changed IT providers to Qbit, and we couldn't be happier. The transition was seamless, and the service is fantastic. Thanks so much to John, Fabio and the team.

Jacqui Brown

Lynn & Brown Lawyers

Independently Certified Information Security

Managed IT providers are not required to meet a universal minimum cybersecurity standard before supporting law firms. This makes independent certification an important consideration when selecting a provider that may have administrative access to your systems and sensitive information.

 

Growing Recognition Across the Australian Legal Sector

The Law Society of Western Australia and the Queensland Law Society have endorsed the SMB1001 certification framework as a practical pathway for law firms seeking to strengthen cyber resilience and demonstrate that reasonable steps are being taken to protect confidential client information.

The Queensland Law Society recommends that members work towards SMB1001 Gold certification as a reasonable standard for robust cybersecurity and professional assurance. It highlights benefits including improved protection of client information, reduced exposure to cyberattacks and fraud, greater confidence for insurers and clients, and verified evidence of cybersecurity maturity. (Queensland Law Society)

Learn more about SMB1001 certification

Why Both Certifications Matter

ISO 27001 provides a comprehensive information security management framework, while SMB1001 provides a practical, progressive cybersecurity pathway. Together, they demonstrate Qbit’s commitment to protecting information through both strong governance and effective technical controls.

 

ISO 27001 Information Security Certification ISO 27001 is an internationally recognised standard for managing information security risk. Qbit’s certification demonstrates that we operate a structured Information Security Management System covering areas such as risk assessment, access control, incident management, security responsibilities and continuous improvement. For law firms, this provides additional assurance that Qbit’s own security practices are documented, independently audited and regularly reviewed.
SMB1001 Gold Cybersecurity Certification SMB1001 is a multi-tiered cybersecurity certification framework designed for small and medium-sized organisations. Qbit has achieved the Gold tier, demonstrating a mature implementation of practical cybersecurity controls. We first completed the certification process within our own business. We now use that practical experience to help clients assess their current cybersecurity maturity, address gaps and prepare for their own certification.

Book a Free Law Firm IT and Cybersecurity Assessment

 

Assess Your Firm’s Readiness for SMB1001 Certification.

  • ISO 27001 certified
  • SMB1001 Gold certified
  • More than 300 WA businesses supported
  • Calls answered in 15 seconds on average
  • 95% of tickets closed within 12 business hours
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Lynn and Brown Lawyers choose Qbit as their ICT Partner

We have recently changed IT providers to Qbit, and we couldn't be happier. The transition was seamless, and the service is fantastic. Thanks so much to John, Fabio and the team.

Jacqui Brown

Lynn & Brown Lawyers

Working closely with law firms and practice managers

Qbit works closely with every law firm and practice manager to maintain an ongoing, rigorous evaluation of your systems, benchmarking and reviewing them against recognised industry standards like the NIST Cyber Security Framework.

Qbit goes the extra mile by assigning a dedicated Technical Account Manager to provide ongoing technical support and look for further efficiency and productivity gains where technology and automation can assist with business processes.

Qbit’s Managed IT Services For Law Firms:

  • Responsive managed IT support
  • Dedicated support and account management teams
  • Microsoft 365 and SharePoint
  • Legal application and vendor coordination
  • Cybersecurity assessments
  • ISO 27001-aligned information security practices
  • SMB1001 cybersecurity improvement and certification support
  • Multi-factor authentication and access management
  • Managed endpoint and email security
  • Cloud, server and network infrastructure
  • Business continuity, backup and disaster recovery
  • Secure remote and hybrid work
  • Business phone and conferencing solutions
  • Hardware and software procurement
  • Staff security awareness training
  • Quarterly IT Management Plans
  • Technology roadmaps and lifecycle planning
Qbit's Service and Solutions for Law Firms Include:
  • Comprehensive IT and Cyber Security Assessment
  • Microsoft 365 and SharePoint Migration
  • Disaster and Business Continuity
  • Protections and Compliance
  • Agile Solutions designed to increase productivity and collaboration
  • Fully Managed Phone Systems
  • Specialise in Supporting FilePro, Delium, Leap & Coldfusion

Keep Your Firm Operating and Your Information Recoverable

Law firms cannot afford extended interruptions to email, matter management systems, documents, billing or client communications. A successful backup does not necessarily mean the firm can restore its systems within an acceptable timeframe.

Qbit helps legal practices develop business continuity and disaster recovery arrangements that can include:

  • Protected backups of servers and business information
  • Microsoft 365 backup
  • Ransomware recovery planning
  • Recovery Time Objective and Recovery Point Objective planning
  • Tested system and data restoration
  • Cloud recovery and standby infrastructure
  • Documented recovery responsibilities
  • Regular backup monitoring and reporting

Learn more about Qbit’s Business Continuity and Disaster Recovery services

A Practical Cybersecurity Pathway for Law Firms

Cybersecurity improvement should be structured, measurable and appropriate for the size and risk profile of the firm. Qbit can help your practice:

  1. Assess its current technology and cybersecurity environment.
  2. Identify risks affecting confidential information and critical systems.
  3. Compare existing controls with SMB1001 or another appropriate framework.
  4. Develop a prioritised and budgeted improvement plan.
  5. Implement technical, procedural and people-focused controls.
  6. Maintain evidence and prepare for independent certification.
  7. Monitor and improve security as risks and requirements change.

This approach gives partners and practice managers a clear understanding of the firm’s current position, priority risks and recommended next steps.

Protecting Client Confidentiality and Privileged Information

Confidentiality is fundamental to every legal practice. A compromised email account, unauthorised document access or ransomware incident can expose sensitive client information, interrupt active matters and damage the firm’s professional reputation.

Qbit helps law firms protect their information through a combination of technology, documented processes and ongoing security management. Services can include:

  • Multi-factor authentication
  • Conditional access and identity protection
  • Privileged access management
  • Endpoint Detection and Response
  • 24/7 Managed Detection and Response
  • Email security and phishing protection
  • Microsoft 365 security configuration
  • Secure document sharing and collaboration
  • Application and device patch management
  • Business-grade firewalls and network security
  • Data backup and ransomware recovery
  • Security awareness training and phishing simulations
  • Vulnerability assessments
  • Cybersecurity policies and risk registers
  • Ongoing security reporting and improvement planning

Our objective is to reduce the likelihood of confidential information being accessed, changed, disclosed or lost without authorisation.

Supporting the Technology Behind Your Legal Practice

Legal applications are central to matter management, document production, billing, trust accounting, records management and client service. Qbit supports the underlying infrastructure, devices, Microsoft 365 environment, security and connectivity that these platforms depend on.

Coordinating With Your Software Vendors

Qbit manages the wider technology environment and works with legal software vendors when application-specific assistance is required. This gives your practice a single IT partner that can:

  • Install and configure supported applications
  • Prepare devices and user accounts
  • Manage permissions and access
  • Troubleshoot network and performance issues
  • Coordinate application vendor escalations
  • Support server or cloud migrations
  • Review backup and recovery requirements
  • Manage Microsoft 365 integrations
  • Plan upgrades and application transitions
  • Maintain infrastructure documentation

This should replace all repeated references to “FilePro, Delium, LEAP and ColdFusion” unless Qbit still actively wants to promote those platforms.

Our team has experience supporting legal practices that use applications including:

Actionstep is a cloud-based legal practice management platform supporting matters, workflows, documents, client information and business processes. Qbit can help maintain the secure user accounts, devices, Microsoft services and internet connectivity required to support Actionstep across the firm.
LEAP combines legal practice management, document management, legal accounting and legal content within a cloud-based platform. Qbit can assist with the Microsoft 365 environment, devices, identity, security, connectivity and related technology required for reliable access to LEAP.
Qbit can support law firms operating MYOB Law and related legal accounting or practice management environments. This can include workstation and server requirements, application access, backups, security, upgrades and coordination with application vendors.
FileTrail provides information governance and records management capabilities for physical and electronic records. Qbit can support the infrastructure, identity, network and security environment surrounding FileTrail deployments. (FileTrail)

Services and solutions for law firms

Comprehensive IT and Security Assessment
Microsoft 365 and SharePoint Migration
Disaster and Business Continuity
Protections and Compliance
Agile Solutions designed to increase productivity and collaboration
Specialise in Supporting Filepro, Delium, Leap & Coldfusion

Frequently Asked Questions

An IT provider may have administrative access to the firm’s systems, accounts and confidential information. ISO 27001 certification demonstrates that the provider operates a structured, independently audited information security management system. It provides greater assurance than relying only on general claims about security.

SMB1001 Gold is an independently recognised cybersecurity certification level demonstrating that an organisation has implemented a mature set of practical security controls. Qbit has achieved SMB1001 Gold within its own business and can guide law firms through assessment, remediation and certification preparation.

Yes. Qbit can support the devices, Microsoft 365 environment, identities, security, internet connectivity and wider technology required to access LEAP and Actionstep. Where assistance relates specifically to the application, Qbit can coordinate with the software vendor on the firm’s behalf.

Qbit can support the infrastructure and technology surrounding MYOB Law and FileTrail environments, including servers, devices, networks, permissions, security, backup and vendor coordination. The exact support scope should be confirmed during the initial IT assessment.

Qbit can implement multi-factor authentication, access controls, endpoint security, email protection, monitoring, secure backups, staff awareness training and documented security policies. These controls are managed as part of a broader risk-based cybersecurity program.

Yes. Qbit can assess your existing controls, identify gaps, develop an improvement plan, assist with implementation and help prepare the required evidence. Final certification is completed through the applicable independent certification process.

Qbit can assist with containment, investigation coordination, credential security, clean system recovery and restoration from protected backups. Preparation should begin before an incident through tested backups, documented response procedures and assigned responsibilities.

Keep Your Legal Practice Secure and Productive

Get expert IT support tailored for law firms. From cybersecurity and compliance to cloud solutions and responsive help desk support, Qbit helps your team work efficiently and securely.