Why Managed Services
Both large and small companies as well as governments often outsource their IT support to Managed Services Providers. This is because they get the expertise of a team and much better value for money compared to employing just one person.
Unlike a single IT employee, our Managed IT support team provides 24/7 support with the collective knowledge and skills of 35 IT professionals.
Competent Managed Service providers have systems in place to:
- Manage support requests
- Hold your IT network information
- Manage projects through systems and teams
- Keep your staff productive
- Train your staff in the latest products, services and security
You’ll also have your own Account Manager to act as your IT Manager, ensuring you receive a personalised service. Your account manager will meet with you at least once a quarter to discuss your IT Management Plan.