Why Use Service Bank?
Small and medium-sized businesses often find themselves without the need for an in-house IT staff.
Many IT companies don’t want to deal with companies that have less than 15 staff. In fact, we often get leads from other IT companies because they know that we have developed Service Bank for clients that have less than 15 staff.
By partnering with Qbit as your Managed IT Service provider, you gain access to a dedicated team of highly skilled System Engineers equipped with a diverse range of expertise and certifications.
Service Bank is Qbit’s cost-effective plan for small companies that don’t need all the support of a Managed Services agreement. It is also utilised by larger companies that need onsite support from a managed IT service provider in Western Australia or need to supplement their IT staff. The main difference between Managed Services and Service Bank is the pre-pay for professional services on a per hour basis.
With Service Bank you still get access to many of Qbit’s advanced systems which enable us to efficiently become your managed IT service provider. Our remote management system allows our System Engineers to setup and repair IT systems faster because it give us them advanced tools and diagnosis ability.
Our Service Bank clients have access to our advanced systems allowing us to:
- Efficiently manage support requests
- Safeguard your IT network and information security
- Coordinate projects with precision
- Provide an Account Manager who acts as your dedicated IT Manager
- Ensure the productivity of your staff
This is what you can expect as a Qbit Service Bank client:
- Quick access to a System Engineer within 30 seconds for support
- Dedicated Account Manager to oversee your IT needs
- A team of skilled System Engineers who familiarise themselves with your systems
- Implementation of a security-focused IT Management Plan
- Alignment of your IT infrastructure with the NIST Cyber Security Framework.
- Provision of reputable hardware and software solutions
- Leverage of Qbit’s purchasing power and preferential supplier support
- Secure storage of your ICT information in an industry-leading IT Portal with controlled access
- Platinum Partnership with 3CX Phone Systems in Perth
