Again, I can’t thank you enough for your help. We have been putting up with ongoing problems for about 18 months and they have culminated in the past 5 weeks of absolute carnage each day with different problems on random computers, costing me about 2 – 3 hours a day in troubleshooting and driving me to distraction. I am so relieved after your visit.
Bev Carstairs
Financial Counsellors Association of WA
Qbit are a smart and friendly bunch of IT professionals that we know have our back. Our growth has been rapid, and as a result, we have needed an IT company that can move quickly and knows their stuff. As well as providing a well maintained, secure, and scalable network for our corporate operations in Perth, Qbit has gone the extra mile in sending technical staff out to assess our remote sites of operation. Giving them a thorough understanding of the landscape, so they can provide us with the best available communications, connectivity, and infrastructure solutions to address our specific needs.
Craig Nelmes
Company Secretary, De Grey Mining
It was clear from the start that Qbit knew their stuff, taking the time to research all the options we had available, and presenting us with the pros and cons of each solution. We approved their recommendation of Starlink Satellite, bonded with 4G, and they were also able to beam that connection to a 2nd site 1km down the road from the office. It was installed on site within a couple of weeks, and we couldn’t be happier with the incredible speed and reliability of the solution. It’s dramatically improved working conditions and safety onsite. I wouldn’t hesitate to recommend John and the Qbit team, they were highly professional, and a pleasure to deal with.
Steve Warriner
Exploration Manager, Estrella Resources
We have recently changed IT providers to Qbit, and we couldn't be happier. The transition was seamless, and the service is fantastic. Thanks so much to John, Fabio and the team.
Jacqui Brown
Lynn & Brown Lawyers
After many delays and excuses from previous IT crew, I jumped on the phone to Qbit. They visited the office and gave me a run down on what would work best for my workplace. They were great in helping with my Office 365 setup and migration. They were super efficient and always kept me updated during the migration period.
Paul Garnett
Paul Garnett's Conveyancing WA
Just want to say… after all the tech issues I have had with my laptop, working remotely and in general with the VPN changes…
You guys are the best in the business, nothing is ever a drama, you’re all willing to take on board someone else’s job, your all willing to call back, work a solution and you are all awesome to deal with.
I have only dealt with Ray and Will – my FAVES but such a credit to your team and business for such productive, proactive professionalism…. And these guys have dealt with everything from my end… WOW – well done!!
Londa Finlayson
Wheatbelt Health Network
We have recently been reviewing how we work given all the changes that COVID-19 has created in our working patterns. We decided to seek two quotes for our IT support and we were impressed by how much time and thought went into the quote and the conversations we had to talk about our needs. John gave us all the time we needed to ask our questions. It’s been the smoothest changeover and we are looking forward to a long productive working relationship.
Pip Brennan
Health Consumers' Council
We've used Qbit as our outsourced IT provider for more than 4 years and are proud to have grown with them as they too have developed. From the initial engagement (providing a network and server solution), they distinguished themselves by listening first before advising. We have been partners through an office move and refit, and I am always struck by their responsiveness and willingness to help us understand the risks and challengers of modern IT.
Jamie Wilkinson
Cannings Purple
I cannot praise highly enough the friendly, responsive and professional IT support I get from the team at Qbit. If you want IT support you can rely on to keep your business operating smoothly 24/7 give Qbit a call. You won’t be disappointed.
Ron Gibson
MD Go Networking
Qbit have been looking after my company's IT for many years now, and I couldn't speak more highly of them. With 20 users reliant on their computers to get work done, any downtime means lost productivity. When Qbit advertise a response time of 15 seconds, they actually mean it. Any issues are dealt with immediately so my staff can get back to doing what they need to.
Qbit have seamlessly dealt with transitions of data when we purchased a new server, moved phone system from landline to VOIP and provided an exceptionally high level of service along the way.
Alastair Abbott
Australian Audit
I don’t often feel moved to write a review. It is rare that I come across a business that is exceptional. This is one of those occasions.
Qbit are outstanding. They are responsive, know their business, ensure that my data set is safe and spend time pointing out options I have not thought of. I particularly like having a customer relations manager. They are someone who gets to know me and my business. Their reporting is detailed and useful. I can see what has happened to any issues raised, who dealt with it and when. It seems so me that nothing is too much trouble to ensure I am happy
Dr. Tony Mander