Why Use Service Bank?
Service Bank is a unique Qbit offering that consolidates your essential business services into a single, streamlined solution. Through one invoice, we provide access to your productivity tools such as Microsoft Office, alongside your full suite of security products.
As part of this service, we agree on a set number of pre-purchased support hours at a discounted rate. These hours are allocated to your “Service Bank” and can be used for day-to-day support, maintenance, and governance activities. Any unused hours roll over month to month and remain available for as long as you are a Qbit client.
To ensure flexibility, the number of hours deposited into your Service Bank can be adjusted up to four times per year. This allows you to scale your support in line with your business needs and ensures you are only paying for what you require.
We can also incorporate additional services into the same agreement. This includes your internet connection, office phone system, and even a Telstra Wholesale mobile plan. The result is a single invoice, a single point of contact, and a simplified vendor landscape.
Managing multiple vendors and invoices creates unnecessary administrative overhead and cost. Consolidating your services with Qbit reduces complexity, improves efficiency, and delivers a more cohesive support experience.
Many IT companies don’t want to deal with companies that have less than 15 staff. In fact, we often get leads from other IT companies because they know that we have developed Service Bank for clients that have less than 15 staff.
Service Bank is Qbit’s cost-effective plan for small companies that don’t need all the support of a Managed Services agreement. It is also utilised by larger companies that need onsite support from a managed IT service provider in Western Australia or need to supplement their IT staff. The main difference between Managed Services and Service Bank is the pre-pay for professional services on a per hour basis.
Our remote management system allows our system engineers to setup and repair IT systems faster as it gives them advanced diagnostic tools and abilities.
Our Service Bank clients have access to our advanced systems allowing us to:
- Manage support requests
- Hold your IT network information security
- Systems and people to manage projects
- Account Manager to act as your IT Manager
- Keep your staff productive
