Industry Specialist

Over the past 16 years, Qbit has worked with many similar businesses, across a range of industry sectors. Years of experience across these industries have given us specialist knowledge of the technologies, applications, compliance and day-to-day challenges that are specific to each of these industries to provide optimal IT service management.
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Industry Specialist

A managed services provider (MSP) that specialises in a specific industry has several advantages for a company. One of the main benefits is that they have a deep understanding of the unique challenges and opportunities that businesses in that industry face. This means they can provide more targeted and effective IT service management to help the company improve its operations and performance.

Additionally, an MSP that specialises in a particular industry is likely to have a strong network of industry-specific contacts and partnerships, which can benefit the company in areas such as vendor selection, compliance and regulatory requirements, and technology innovation.

They also have more knowledge of the software and technologies commonly used in the industry which can streamline IT operations and help with integration with existing systems.

Overall, a specialised MSP is better equipped to support a company’s long-term success in its industry, by providing specialised industry knowledge and expertise, access to industry-specific resources, and a more tailored approach to managed services.

IT infrastructure and operations can vary greatly between companies, depending on factors such as the size of the organisation, the industry it operates in, and its specific business needs and objectives. A larger MSP like Qbit can form relationships with software vendors allowing them to work together to best service the customer. Qbit has many such relationships for example: Medical Director, Micromine, MYOB AE and many more.

IT Service Management

Smaller companies may have less complex IT systems and rely more on off-the-shelf solutions, while larger companies may have more specialised and customised IT service management.

These steps are all part of IT service management. While it is difficult to protect against all cyber threats, implementing these measures can help small businesses significantly reduce the risk of a successful cyberattack. It is also important for a small business to have an incident response plan to have a strategy in case of security breaches.

Qbit takes IT protection very seriously. Check out our Cyber Security page to find out how to secure your business.

Small businesses are often targeted by cybercriminals

Small businesses are often targeted by cybercriminals due to their perceived lack of cybersecurity measures. However, there are several steps that small businesses can take to protect themselves from cyber threats:

  • Use a firewall: A firewall is a software or hardware solution that acts as a barrier between a business’s network and the internet. It helps block unauthorised access and can protect against certain types of cyberattacks.
  • Keep software and devices up to date: Cybercriminals often target vulnerabilities in out-of-date software and devices. Keeping software and devices up to date can help prevent these types of attacks.
  • Use antivirus and anti-malware software: Antivirus and anti-malware software can help detect and remove malware from a business’s systems. It is important to keep these programs up to date to ensure maximum protection.
  • Use encryption: Encryption is the process of converting data into a coded format that can only be read by authorised parties. This can protect sensitive data if it is intercepted by a cybercriminal.
  • Back up data: Regularly backing up important data can ensure that a business can restore it in the event of a cyberattack or data loss.
  • Create strong passwords: Create long and complex passwords and enable multi-factor authentication whenever possible to prevent unauthorized access.
  • Train employees: Educate employees on how to recognise and avoid phishing attempts and other cyber threats.
  • Have a incident response plan: Be prepared for a security incident with a incident response plan that will guide you through the necessary actions, from identifying the problem to resolving it and restoring the normal operations.