Industry Specialist

IT Support for Mining

Qbit will research, recommend and deploy the best IT and communication solutions for your specific requirements. We deliver cutting-edge mining it solutions that are cost-effective, secure and reliable. Qbit’s Mining IT support offers increased efficiency and employee satisfaction across your sites of operation.
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Increase Connectivity and Security Across Your Organisation

Mining and Exploration companies have a range of unique challenges. From large data sets to working in some of the most remote areas in the world. Mining companies also have a large Cyber Security footprint having to control many devices across the network. 

Qbit has the expertise to put all sites behind cloud security infrastructure, increasing connectivity and security across the whole organisation, whilst minimising the risk of physical hardware failure on remote sites. We will ensure each firm is allocated a dedicated technical account manager to look for further efficiency and productivity gains where technology and automation can assist with business processes.

Qbit works extensively with companies in the Exploration, Mining, and Mining services areas of the resources sector. We are well versed in all phases of the mining lifecycle and have supported client growth from 5 to 6 people in the exploration phase, through to hundreds on vast discovery sites.

 

Service and solutions for mining and exploration sector
  • Compliance with NIST and Essential 8 Cyber Security Frameworks
  • Comprehensive IT and Cyber Security Assessments
  • Microsoft 365 and SharePoint Specialists
  • Onsite Server and File Management Solutions
  • Remote Communications & Data
  • Disaster Recovery and Business Continuity
  • Protections and Compliance
  • Agile Solutions designed to increase productivity, collaboration & efficiency
  • Fully Managed Phone Systems
  • Conferencing solutions for boards and boardrooms

Remote Communications

We are experts in remote communications with specific expertise in researching and recommending the best solution for your specific onsite needs. We have access to industry-leading software which enables us to scientifically assess what is possible in your location, and design a detailed mining IT solution tailored to the exact topography of your site.

Qbit Works with the Following:

Cyber Security for The Mining and Exploration Sector

Cyber security is a critical concern for mining and exploration businesses, their boards, shareholders, and operational teams. With valuable intellectual property, exploration data, financial information, and market‑sensitive announcements at stake, understanding today’s cyber threat landscape and how to manage risk can be challenging.

Mining organisations also face strict legal and regulatory obligations, including protecting commercially sensitive information and ensuring confidentiality of information prior to ASX release. A single cyber incident can result in financial loss, reputational damage, operational disruption, or regulatory consequences.

That’s why Qbit recommends aligning your ICT environment with the Australian Cyber Security Centre’s (ACSC) Essential Eight framework a practical, risk‑based approach designed to prevent, detect, and respond to the most common cyber threats targeting Australian organisations.

Essential Eight Alignment with Qbit

The Essential Eight focuses on implementing eight key mitigation strategies that significantly reduce cyber risk. Qbit helps mining and exploration companies assess, implement, and maintain these controls across corporate IT, remote operations, and site environments.

Below is an overview of the Essential Eight and how Qbit’s people, processes, and technologies support your organisation at each stage.

A Practical, Mining‑Focused Approach

Qbit works with mining and exploration companies to align with the Essential Eight at a maturity level that reflects risk, operational requirements, and business objectives. Our approach is pragmatic, scalable, and designed to support both corporate IT and operational environments.

For discussions around Essential Eight assessments, maturity uplift programs, or ongoing cyber security management, please contact Qbit directly.

  • Restricting the execution of unapproved or malicious applications to reduce the risk of malware infections.

    How Qbit helps:
    We design and manage application whitelisting strategies aligned to mining workflows, ensuring operational systems remain secure without impacting productivity.

  • Ensuring applications are kept up to date to address known vulnerabilities.

    How Qbit helps:
    Qbit implements structured patch management processes across desktops, servers, and remote sites, minimising exposure to exploits while considering operational downtime requirements.

  • Preventing unauthorised macros from executing, a common delivery method for cyber attacks.

    How Qbit helps:
    We configure secure macro policies tailored to your business needs, balancing security with legitimate operational requirements.

  • Reducing the attack surface by disabling unnecessary features commonly abused by malicious actors.

    How Qbit helps:
    Qbit hardens browsers, PDF readers, and email clients to limit exposure while maintaining usability for field and office teams.

  • Limiting privileged access to reduce the impact of compromised accounts.

    How Qbit helps:
    We implement role‑based access controls and privileged access management strategies that support secure operations across head office and remote mine sites.

  • Keeping operating systems up to date to address critical security vulnerabilities.

    How Qbit helps:
    Qbit manages OS patching with structured schedules, testing, and reporting to ensure compliance without affecting operational stability.

  • Adding an extra layer of protection to prevent unauthorised access to systems and data.

    How Qbit helps:
    We deploy MFA across cloud services, remote access, and privileged accounts—essential for protecting geographically distributed teams and contractors.

  • Ensuring data can be restored quickly in the event of ransomware, system failure, or human error.

    How Qbit helps:
    Qbit designs resilient, tested backup and recovery solutions that support business continuity for critical mining systems and corporate data.

Qbit Are Experts In IT Support For Mining And Exploration. We Are Fully Versed With Multiple Applications And Solutions Including:

Estrella Case Study - Starlink/4G Failover & Bonded/Point to Point Wireless
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Chalice Case Study - SD-WAN Connectivity
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De Grey Case Study - Ubiquity Prism WIFI Network
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Contact John Williams

Call John to find out more about IT Support for mining companies.

Call John