Cyber Security risk assessment

Notifiable Data Breaches (NDB): Protecting Your Business

The Australian Government established the ‘Notifiable Data Breach’ (NDB) scheme, to ensure that affected individuals are notified about serious data breaches. The NDB scheme applies to all businesses, government agencies and other organisations covered by the Australian Privacy Act 1988 (Privacy Act) and commenced on 22 February 2018.

Understanding Notifiable Data Breaches

A notifiable data breach occurs when personal information is exposed through unauthorised access, accidental disclosure, or loss of data, such as when a device, a phone, or a physical document is lost or stolen. If a data breach occurs within your business or your business becomes affected by one, it’s important to react quickly.

What is a Notifiable Data Breach?

Under Australia’s Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme, organisations must notify affected individuals and the Office of the Australian Information Commissioner (OAIC) when such breaches occur.

Sometimes, a data breach is only discovered after a customer reports unusual account activity or an internal review shows that the wrong person accessed sensitive information. 

When a notifiable data breach has occurred, the information relates to the affected individuals’ identity, putting them at risk of identity theft, fraudulent activity, and financial loss.

Complying With Data Breach Notification Services Matters

Having professional data breach notification services helps ensure that your business can respond quickly, meet legal obligations, and reduce long-term risk. Failing to comply with the NDB scheme under Australian privacy law can lead to:

  • Regulatory penalties
  • Loss of customer trust
  • Significant reputational damage

Prompt breach responses mean that your customers can protect their accounts immediately, be aware of any suspicious activity, and take the recommended steps individuals need to secure their identity.

Common Causes of Small Business Data Breaches

Data breaches for small businesses often result from everyday operational issues instead of advanced attacks. Some common causes are:

  • Cyberattacks such as ransomware, phishing, or malware
  • Human error, including accidental disclosure of sensitive data
  • Lost or stolen devices containing personal information
  • System vulnerabilities or misconfigured security settings

Your Business’s Obligations Under the NDB Scheme and the Privacy Act 1988

When an organisation suspects that a data breach has occurred, it needs to act immediately. If a breach is likely to cause serious harm:

  1. Assess the breach promptly: Determine what happened, if any personal information was involved, and the circumstances surrounding the incident.
  2. Notify affected individuals: Provide clear details and outline the steps individuals can take to protect themselves.
  3. Report to the Office of the Australian Information Commissioner (OAIC): Submit a formal notification using their official process.

Why Choose Qbit To Help Your Business With a Notifiable Data Breach

  • Experienced NDB Scheme specialists
  • Complete and ongoing security support

Don’t Let a Cyber Breach Cost You Your Business, Partner With Qbit Today

You don’t have to deal with a notifiable cyber breach on your own! Our skilled team works with businesses across many different industries to reduce risk, strengthen security controls, and make sure that your business is prepared to protect customer data.

Contact Qbit IT Services today for expert guidance to help your business manage and prevent data breaches, respond quickly to security incidents, and protect personal information.

Frequently Asked Questions

Data from the Australian Cyber Security Centre (ACSC) found that the average resolution cost per data breach or cybercrime was $49,600 for small businesses, $62,800 for medium businesses, and $63,600 for larger businesses in 2023 to 2024. That’s why we recommend investing in adequate managed cyber security services to ensure business is always prepared. 

A notifiable data breach happens when personal information is lost, accessed, or disclosed without authorisation, and if the breach can cause serious harm like identity theft, fraud, or financial loss. For example, an employee accidentally emails a spreadsheet containing customers’ bank details to the wrong person, which could lead to financial loss or fraud.

Failing to comply with the Privacy Act 1988 and the NDB Scheme can result in significant penalties enforced by the OAIC, with the maximum penalty for a serious breach being A$50 million.